IT CONSULTING

Look to us for all your computer-related needs and more.

We bring over 30 years of Know-how experience with cost-effective solutions to meet any budget.

Ph: 847-740-2622

847-951-8643

sales@mentorquest.com

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Our Quest Is Your Success

Each client has a unique demand and requires an individualized approach.

Mentor Quest is comprised of individuals dedicated to supporting the users (individual and corporate alike) with programs specially tailored to your needs. It is by means of customized programs that we can offer a cost-effective and rapid response on or off-site.

 

Simply put its twenty-six + years of know-how and computer experience at work for you.

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On the Table…

  • Phone consultation
  • We come to you, home or work
  • On-site repair when possible
  • We seek solutions that meets your budget
  • Assistance with hardware / software recommendations, upgrades, security and more
  • Cost effective solutions

What we do…

Computer Support

Mac or PC

“Know how” that branches beyond Apple and PC product lines to business infrastructure and communications. Our goal is to provide you with the highest level of support strategies through cost-effective professional solutions.

 

No matter where the problem lies, we can help identify/correct any issues you might encounter within your computer. Software problems can be caused by a number of issues but hardware configuration plays a key factor in some specific personal computers.

Printer Setup & Troubleshooting

We are fully certified in a wide range of printers, from DOT Matrix to Inkjets and Laser

We offer a 14-point printer inspection and preventative maintenance programs.

  • Power Supply
  • Cleaning Blade
  • Fuser Assembly
  • Paper Pick-up Rollers
  • Paper Transfer Rollers
  • Paper Delivery sensors
  • Scanner Assembly
  • Paper Pick-up sensors
  • Transfer Drum
  • Main Motor Transfer Gears
  • Toner Cartridge
  • Transfer Corona Wire or Roller
  • Paper Delivery Rollers
  • Housing (Plastics) condition

Networking Setup & Troubleshooting

In today’s fast-paced communications, most systems are setup or configured through a local or wide area network. If problems arise where communications are brought to a halt you need fast and cost-effective support, especially if your business depends on it.

 

Mentor Quest will help in the troubleshooting or setup of Network Expansion, Upgrade, Patch Panels, Patch Cables, Switches, Hubs, Cable Modem, DSL lines, Mail Servers, Data Servers, Backup System, Surged Protectors, Uninterrupted Power Sources, T1 Lines and Frame Relays.

 

Working from home?  Would you like to create your own personal network? With today’s technology, building a local area network in your house, connecting two computers to a single printer could not be any easier. Who said that a second computer had little use? To best identify your needs are, contact us for prompt courteous support.

Training

We offer Training Courses in:

  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Word
  • Windows Basics
  • Mac Basics
  • Internet Basics
  • Email Basics
  • Computer Maintenance Basic
  • Troubleshooting Basic

Graphic Design/Web Architect

Mentor Quest Graphic Department can help you with all your visual needs.

Logos, catalogs, still images, animated graphics, movies, forms, newsletters, social media pages, websites and more.

Website Design

If your website is neglected, we can help you to revive it with our Website Assistance Program:

  • Evaluation of present Web site and it’s representation and marketability
  • Redesigning/enhancements (layout, background, graphics, text, links, color, e-commerce, speed, bandwidth, accessibility and user intuitiveness)
  • Market trends (simpler is better and faster, faster hooks and holds interest)
  • Internet Service provider (ISP) evaluation (cost-effectiveness, reliability, accessibility, support)
  • Domain name transfer (account setup and or facilitated)
  • Training of internal personnel on web site management and maintenance.

What else we do…

  • Phone and  Tablets – Android, Apple
  • Home theater systems
  • PA systems
  • Home or Office phone systems
  • Home or office audio systems
  • Upgrades (hard drives, memory and more)
  • VPN deployment
  • IT Product Management
  • Security Cameras

What we do…

Computer Support

Mac or PC

“Know how” that branches beyond Apple and PC product lines to business infrastructure and communications. Our goal is to provide you with the highest level of support strategies through cost-effectiveness professional solutions.

 

No matter where the problem lies, we can help identify/correct any issues you might encounter within your computer. Software problems can be caused by a number of issues but hardware configuration plays a key factor in some specific personal computers.

Printer Setup & Troubleshooting

We are fully certified in a wide range of printers, from DOT Matrix to Inkjets and Laser

We offer a 14-point printer inspection and preventative maintenance programs.

  • Power Supply
  • Cleaning Blade
  • Fuser Assembly
  • Paper Pick-up Rollers
  • Paper Transfer Rollers
  • Paper Delivery sensors
  • Scanner Assembly
  • Paper Pick-up sensors
  • Transfer Drum
  • Main Motor Transfer Gears
  • Toner Cartridge
  • Transfer Corona Wire or Roller
  • Paper Delivery Rollers
  • Housing (Plastics) condition

Networking Setup & Troubleshooting

In today’s fast-paced communications, most systems are setup or configured through a local or wide area network. If problems arise where communications are brought to a halt you need fast and cost-effective support, especially if your business depends on it.

 

Mentor Quest will help in the troubleshooting or setup of Network Expansion, Upgrade, Patch Panels, Patch Cables, Switches, Hubs, Cable Modem, DSL lines, Mail Servers, Data Servers, Backup System, Surged Protectors, Uninterrupted Power Sources, T1 Lines and Frame Relays.

 

Working from home?  Would you like to create your own personal network? With today’s technology, building a local area network in your house, connecting two computers to a single printer could not be any easier. Who said that a second computer had little use? To best identify your needs are, contact us for prompt courteous support.

Training

We offer Training Courses in:

  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Word
  • Windows Basics
  • Mac Basics
  • Internet Basics
  • Email Basics
  • Computer Maintanence Basic
  • Troubleshooting Basic

Graphic Design/Web Architect

Mentor Quest Graphic Department can help you with all your visual needs.

Logos, catalogs, still images, animated graphics, movies, forms, newsletters, social media pages, websites and more.

Website Design

If your website is neglected, we can help you to revive it with our Website Assistance Program:

  • Evaluation of present Web site and it’s representation and marketability
  • Redesigning/enhancements (layout, background, graphics, text, links, color, e-commerce, speed, bandwidth, accessibility and user intuitiveness)
  • Market trends (simpler is better and faster, faster hooks and holds interest)
  • Internet Service provider (ISP) evaluation (cost-effectiveness, reliability, accessibility, support)
  • Domain name transfer (account setup and or facilitated)
  • Training of internal personnel on web site management and maintenance.

What else we do…

  • Phone and  Tablets – Android, Apple
  • Home theater systems
  • PA systems
  • Home or Office phone systems
  • Home or office audio systems
  • Upgrades (mechanical hard drives, SSD, memory and more)
  • VPN deployment
  • IT Product Management
  • Security Cameras

Send us a message

There is always space for improvement…